If your e-mail account is hosted by Electric IT, you can login and reset your password yourself. If you have any issues, you can always drop us a message on [email protected] and one of our friendly team will be able to help
To reset any e-mail account hosted by Electric IT:
- Log into cPanel (explained here)
- Type 'Mail' into the search bar and select Email Accounts
3. Find the e-mail account for which you need to reset the password, and click 'Manage'
4. Enter a new password or click 'Generate' to generate a secure password
5. Scroll to the bottom of the page and click 'Update Mail Settings'
6. Make sure you remember to update the password on any devices you've added this account to!
7. Add to new devices with the new details by following this article.