Privacy Policy
Last updated: 5 November 2026
Who We Are
Electric IT Ltd, company number 11999708, is responsible for personal information collected through this website and when you contact us about our services.
Registered office: Southgate Chambers, 37–39 Southgate Street, Winchester, Hampshire, SO23 9EH, United Kingdom.
For privacy questions or requests, email hello@electricit.co.uk, call 01489 290041 or write to our registered office.
Information We Collect
When you enquire, book a meeting or use our chat, we collect the details you provide, such as your name, business, email address, phone number and message. We also receive correspondence and information needed to discuss or provide the services you request.
Our website and service providers process technical information such as IP addresses, browser and device details, page requests and security logs. Optional analytics and marketing tools may collect additional information about visits and interactions when you allow the relevant cookie category.
Please do not send passwords or sensitive personal information through a general enquiry form.
Why We Use Your Information
We use enquiry and contact details to respond, arrange meetings, prepare proposals and manage business relationships. Depending on the enquiry, this is necessary to take steps towards a contract at your request or for our legitimate interests in communicating with prospective and existing business customers.
We use technical information for our legitimate interests in operating, maintaining and protecting the website. We rely on consent for optional analytics and marketing cookies. Where applicable, we also process information to meet legal obligations.
We use contact details for marketing only where permitted, and provide a way to opt out of marketing communications.
Providers And Sharing
We use service providers to operate the website and handle communications. These include Webflow for website hosting and forms, Microsoft for email and meeting bookings, HubSpot for customer relationship management and chat, and Basin for certain service enquiry forms.
When you allow the relevant cookies, Google Analytics and Hotjar help us understand website use, and HubSpot supports marketing and visitor interactions. Read our Cookie Policy for more information.
Information may also be shared with advisers, authorities or other recipients where needed to provide a requested service, meet a legal obligation or protect legal rights.
International Processing
Some providers may process personal information outside the United Kingdom. Processing locations and transfer arrangements depend on the provider and service used. Contact us for information about the arrangements relevant to your enquiry or service.
How Long We Keep Information
We keep personal information for as long as it is needed for the purpose for which it was collected. Relevant factors include whether an enquiry is active, whether you become a customer, the services provided, and any legal, accounting or dispute-related requirements. Information that is no longer needed should be deleted or anonymised. Contact us if you would like information about the retention of a particular record.
Your Choices And Rights
Depending on the circumstances, you can ask to access or correct your personal information, request deletion, restrict processing, object to processing or request a portable copy. These rights may be subject to exceptions. Where we rely on consent, you can withdraw it at any time without affecting earlier lawful processing.
Use Cookie Preferences in the footer to change optional cookie choices. To make a personal information request or object to direct marketing, contact hello@electricit.co.uk. You do not need a website account to make a request.
You can also complain to the Information Commissioner’s Office. Please contact us first if you would like us to address a concern.
Other Services And Updates
This notice covers this website and related enquiries. Additional privacy information or contractual terms may apply to client services, recruitment or third-party services you choose to use. External websites and booking or portal providers have their own privacy information.
We may update this notice when our website or use of personal information changes. The date above identifies the latest revision.